That moment you are expecting a life changing alert from your bank or someone else only for you to check your text messages and you discovered that your bank has charged you unnecessary N200 for transaction you didn’t make.
Is your bank charging you unnecessarily? Or are they deducting your money anyhow? The good news is you can now report any bank who charge you unnecessarily to CBN and that bank will be mercilessly dealt it.According to CBN representative Ibrahim Mu’azu, in a bid to put a stop to the series of complaints from bank customers alleging excessive and, in some cases, illegal charges from their respective banksaround the country, the central bank of Nigeria (CBN) has urged bank customers to report illegal and excessive charges by their banks to it (CBN).
How Can I Report my Bank?
Bank customers are reminded to forward there complaints to:
Director, Consumer Protection Department; email: cpd@cbn.gov.ng
Don’t take chances at all, no bank is loyal… that unnecessary charges is just too annoying.
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