First Bank Defrauding There Customers? (See Complains)

I noticed how many first bank customers took through the internet to complain against the unnecessary extortion from there individual bank accounts.

Read below, there complains:-

VLadipo
I first got the alerts in early March. I was debited a total of NGN105.00 for withdrawal fee on my SAVINGS account.
Confused, I went to my branch to complain. From time immemorial, we have always known (and were even taught in school) that savings account do yield monthly interests if you do not withdraw more than once from the account within a month.
Hence, I was surprised to get this explanation from the customer service person I met that I was charged withdrawal fee because I withdrew more than once from my savings account. The normal thing should be no interest for that month.
She further explained that the directive was from CBN and that deliberations were still ongoing on whether the policy should hold. She promised that a reversal of the deduction could take place.
Now, just some moments ago, I got 2 alerts indicating that I have been debited a total of NGN105.00 as withdrawal fee for the month of March.
This is in addition to the senseless,unrealistic charges debited from my account as payment for SMS alert every month.
Now, isnt that crazy?
Guys, please can you relate to all these as regards your savings account in your respective banks?
What do I do temporarily while I think of leaving Firstbank for good?
The charges on my savings account have become unbearable and disgusting.
Thank you.
Regards,

minosky
my brother ecobank deducts 100 naira from my account every month,when I logded a complaint in their office,I was told it is for access fee,Nigeria banks are seriously stealing from their customers .which one is access fee

I just received a similar debit alert of 4,438 Naira for “Withdrawal Fee” in my savings account with First Bank. I have other saving account with other banks that I run actively too, but no such charges. Isn’t this a big fraud from First Bank?

I just called FIRST Bank Call Centre. They say it’s not a CBN Policy but a new Policy from First Bank Mgt. This took effect March 2016. They now charge a sum of 1 Naira per 1000 Naira on all forms of transfers either on counter via Internet banking or Mobile banking or ATM transfers and other forms of bank transfers on all savings accounts.
This is a very inconsiderate policy by FBN to all their customers.

I just received a debit alert of 1473.16 Naira for “Withdrawal Fee”.one has to be careful while doing transfers with firstbank coz they derive joy in debiting their customers …

Had a similar issue where they charged me close to #5000 in a month.I was so pissed off I jus jeje withdrew all my money and stop using de account.

Got same message of account maintainance drawing of #100 and VAT OF #65 for last month. This is a savings account I don’t think it’s appropriate.

I’ve been experiencing the same problem every month, so I went to the customer care on Monday to complaint, she told me I was running my savings account like a current account because I make more withdrawals than savings, therefore the #105 charges are for current accounts which I have to be charged too since my savings account don turn current account

I am not aganist banks or any institution charging clients for services rendered. My grouse is this…
Why send an sms or email on said deductions when you could have sent an earlier one telling them of the new policy.
I have been getting some unexplainable deductions from Stanbic IBTC. They have indirectly earned a new dormant account from me.

diamond bank do likewise, they call it alert fee

They been stealing from customers since 1895
After deducting 50 for alert fee… They still deduct other unnecessary fee lik. Admin fee, atm card maintenance fee etc..
They deducted 100 for lik 3times from my account yesterday for admin fee

the way first bank dey find money now ehh, even me dey fear make the bank liquidate….sahara reports have it that 2. prominent nigerians (jide omokore & kola aluko) owe them a sum of 120billion naira WITHOUT COLLATERAL but on the basis of fmr petroleum minister, diezani madueke because of their participation in the oil sector.
According to some underground news, Firstbank @ this point doesn’t seem to have a good credit rating. They changed their chief executive prolly for a magic wind to take place……I bank with them, do f.deposit with them, so I dey follow dia marra wellaz b4 my small money go develop wings….them dey charge anyhow these days, I guess its to make up for their large Non-performing loans

And many more. What is buhari doing about this?